Implications for future programme development
Most clients to this point have received single-session guidance, as opposed to multiple sessions. Consideration should be given to the possibility of providing more than one session to more clients, particularly given the substantial barriers that prevent clients from converting the advice they receive into tangible outcomes.
Discussions should be focused on finding a systemic solution that addresses the main challenge to the service to date, namely that the target group is not able to fund its own education. At present, the lack of funding for further education has the potential to undermine the client motivation that counsellors work hard to build in the sessions.