Key implications

Developing and sustaining partnerships and networks

Although no formal lines of cooperation have been established, work on GOAL to date suggests that non-formal cooperation between the regional guidance centre and the Labour Office branch in Olomouc is proving effective. The Labour Office is the main partner in client acquisition for the GOAL project. Partners do not consider lack of formal cooperation to be a barrier. One counsellor however stated that if it is in the state´s interest to set the system and provide high quality career guidance.

Implications for future programme development

The process of establishing regional career guidance centres from scratch is very time demanding. In the event of a future project, GOAL project team will probably recommend to put more emphasis on PR activities, administration, organisational issues and development of partnerships in the pre-programme stage. Career guidance counsellors should be focused mostly on quality of guidance process in the future and not on these activities, which have been very time consuming for them.

Policy implications

Implications of policy

The inability of GOAL to establish cooperation with prisons highlights the importance of understanding and meshing with the broader policy landscape, in terms of delivery of guidance services to GOAL’s target groups. In order to maintain cooperation with stakeholders that have been established within the GOAL project at the highest possible level, the funding of these services needs to be clarified but this issue requires broader and complex discussion at the national level.

Implications for policy

Amongst policymakers, GOAL is considered as a significant step to the integrated system of career guidance. According to qualitative survey, clients were regularly informed about educational possibilities during the process. The educational system offers a variety of options to support the target group such as ability to return to formal education, retraining courses, validation and recognition of prior learning etc. Clients were informed about the educational possibilities within the Act No. 179/2006 Coll.); according to quantitative findings (WAVE 1), none of these clients was previously aware of the system! Steps should be taken to raise awareness about this system between all relevant stakeholders involved in career guidance process. According to qualitative interviews with staff members, policymakers should decide whether the state wants to establish this service or not (clear message) and if yes, then it is important to determine funding, scope of the services provided within the career guidance and which institution should be responsible for these services (broaden awareness of career guidance to the general public, for example through appropriate promotional activities, tools and campaigns).

A DAY IN THE LIFE OF A COUNSELLOR

Iceland
Iceland

"GOAL interview: a client came to discuss a program for validation of employability skills, in which she is going to participate."

"In-house discussions with other counsellors and project managers on an unexpected issue with a student. We tried to solve the issue together. We had to contact another school."

Lithuania
Lithuania

“Presentation for unemployed people about possibilities to get involved into the Goal project and get free of charge orientation and guidance.”

“Orientation and guidance of adult people. 2 clients are consulted: they are unemployed and have plans for learning a new profession in order to find a job.“

Netherlands
Netherlands

“The prison population and educational needs of the detainees are far from homogeneous.”

 “Usually, there are 6 to 8 detainees at a time, each with an individual program. I guide them. The guidance can be focused on basic education, vocational education or specific courses detainees are taking at that time”

Slovenia
Slovenia

"Working with clients gives me energy and brings me joy, because between individual sessions I can see progress, changes, new beliefs, enrolment in education programmes and I can build good relationships with my clients."

 

"The feeling that I do a lot of good for my clients is priceless."

Czech Republic
Czech Republic

“At the start of every session, counsellors try to gather information about the client, his or her position within the family and wider friendship circles, and his or her health. They also explore the client’s feelings, ideas and motivation.”

“Based on the client’s answers, the counsellor selects ways to proceed in order to meet the client’s needs and goals.”

Flanders
Flanders

"All information, agreements made and steps taken during sessions are written down in the registration system"

“Even the names of persons clients have been talking about are registered in order to remember the whole communication line and, more importantly, to avoid them having to say things twice. It creates a sense of trust with our clients.”

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from clients, counsellors and stakeholders

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