Key implications

Outreach strategies

Implications for future programme development

The barriers clients face in accessing the regional guidance centres mean that resource expenditure, both in terms of staff time and finances, are high, and may impact negatively on other aspects of the service. These issues may also impact on programme sustainability and/or the choice of viable target groups. Although partnership with regional branches of the Labour Office reached a very high level, if funding is not clarified, it will be very difficult to provide these services to this target group.

Policy implications

The relatively high cost per client to this point, for example, in relation to the need for advisers to travel to clients, may have implications for policymakers’ ability and willingness to support GOAL or similar programmes in the future, after EU funding has ceased.

Implications of policy

Securing the funding of the career guidance services (or co-funding). Low skilled adults, often also unemployed, are generally not willing or able to pay for career guidance services themselves. A systematic approach at the national level is needed, including awareness raising, as for this target group career guidance and counselling is relatively unknown territory. According to staff member survey and interviews with stakeholders (Labour Office), this is definitely an issue which has to be

fixed in order to have full support for the target group. Financial possibilities of this target group are very limited. It is not only funding but establishment of the career guidance centres seems as one of the fundamental actions needed to improve the quality of life of the individual as well as the whole society.

A DAY IN THE LIFE OF A COUNSELLOR

Iceland
Iceland

"GOAL interview: a client came to discuss a program for validation of employability skills, in which she is going to participate."

"In-house discussions with other counsellors and project managers on an unexpected issue with a student. We tried to solve the issue together. We had to contact another school."

Lithuania
Lithuania

“Presentation for unemployed people about possibilities to get involved into the Goal project and get free of charge orientation and guidance.”

“Orientation and guidance of adult people. 2 clients are consulted: they are unemployed and have plans for learning a new profession in order to find a job.“

Netherlands
Netherlands

“The prison population and educational needs of the detainees are far from homogeneous.”

 “Usually, there are 6 to 8 detainees at a time, each with an individual program. I guide them. The guidance can be focused on basic education, vocational education or specific courses detainees are taking at that time”

Slovenia
Slovenia

"Working with clients gives me energy and brings me joy, because between individual sessions I can see progress, changes, new beliefs, enrolment in education programmes and I can build good relationships with my clients."

 

"The feeling that I do a lot of good for my clients is priceless."

Czech Republic
Czech Republic

“At the start of every session, counsellors try to gather information about the client, his or her position within the family and wider friendship circles, and his or her health. They also explore the client’s feelings, ideas and motivation.”

“Based on the client’s answers, the counsellor selects ways to proceed in order to meet the client’s needs and goals.”

Flanders
Flanders

"All information, agreements made and steps taken during sessions are written down in the registration system"

“Even the names of persons clients have been talking about are registered in order to remember the whole communication line and, more importantly, to avoid them having to say things twice. It creates a sense of trust with our clients.”

TESTIMONIALS

from clients, counsellors and stakeholders

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