Implications for future programme development
Findings to date establish that there is a need for a portfolio of different counselling tools so that counsellors can select those from the range best suited to the individual client’s needs and goals. This implies that the quality of the guidance service may be enhanced by effective training and guidelines on the use of this ‘toolbox’. Direct contact and cards are (according to qualitative survey with staff members the most effective tool).
There are no clear implications for the policy in this area. Selecting the appropriate tools might be part of for example standard but as it is already mentioned above, in our case, selecting the tools during the guidance process is solely up to counsellor because every session is different and every client is different. There is no universal approach to this issue.