Evaluation Netherlands

In the Netherlands, outreach to service users with low literacy has proven difficult. A need exists to expand identification sites and to screen people who potentially have low basic skills in an accessible setting. In this context, experimentation has focused on screening the clients of various service providers for low literacy by means of a validated Literacy Screener (Taalmeter). In one guidance session the results of the Literacy Screener were discussed. Potentially low literate clients were informed about local training opportunities and were referred to language training points or educational institutions. Four organisations have participated in the GOAL pilot and are currently seeking to incorporate lessons learned in their mainstream work processes: Aksept (an organisation specialising in services relating to labour market participation and health care), the Municipality of Emmen, Penitentiary Institution Lelystad, and Penitentiary Institution Achterhoek. All of these organisation are part of a regional network called Language for Life, which forms part of the national Count on Skills Programme.

The links below will lead you to the results of the Netherlands for the main themes of the GOAL evaluation.

Guidance Service

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Service users

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Partners & Networks

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Results by country

A DAY IN THE LIFE OF A COUNSELLOR

Iceland
Iceland

"GOAL interview: a client came to discuss a program for validation of employability skills, in which she is going to participate."

"In-house discussions with other counsellors and project managers on an unexpected issue with a student. We tried to solve the issue together. We had to contact another school."

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Lithuania
Lithuania

“Presentation for unemployed people about possibilities to get involved into the Goal project and get free of charge orientation and guidance.”

“Orientation and guidance of adult people. 2 clients are consulted: they are unemployed and have plans for learning a new profession in order to find a job.“

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Netherlands
Netherlands

“The prison population and educational needs of the detainees are far from homogeneous.”

 “Usually, there are 6 to 8 detainees at a time, each with an individual program. I guide them. The guidance can be focused on basic education, vocational education or specific courses detainees are taking at that time”

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Slovenia
Slovenia

"Working with clients gives me energy and brings me joy, because between individual sessions I can see progress, changes, new beliefs, enrolment in education programmes and I can build good relationships with my clients."

 

"The feeling that I do a lot of good for my clients is priceless."

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Czech Republic
Czech Republic

“At the start of every session, counsellors try to gather information about the client, his or her position within the family and wider friendship circles, and his or her health. They also explore the client’s feelings, ideas and motivation.”

“Based on the client’s answers, the counsellor selects ways to proceed in order to meet the client’s needs and goals.”

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Flanders
Flanders

"All information, agreements made and steps taken during sessions are written down in the registration system"

“Even the names of persons clients have been talking about are registered in order to remember the whole communication line and, more importantly, to avoid them having to say things twice. It creates a sense of trust with our clients.”

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TESTIMONIALS

from clients, counsellors and stakeholders

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