Key Implications

User Outcomes

Implications for future programme development

Figures show that one third of the clients included in the GOAL programme do not have the opportunity to enrol in education and training programmes because of financial obstacles, where programmes that match their wishes cannot be provided from the various current financing schemes (this applies in particular to older unemployed disabled individuals).

During the project evaluation period the Ministry of Labour, Family, Social Affairs and Equal Opportunities established a network of multi-generational centres where, in a relatively open programme, the opportunity is also offered to develop programmes in which these target groups will also be able to enrol.

By monitoring the guidance process, the characteristics of clients and the effects of guidance, we obtained useful data for the effective planning of further measures at the systemic level to design instruments for the financing of suitable programmes and activities for these target groups. Such monitoring of the guidance process also provides the positive experiences and benefits of transferring this method of data collection and analysis into the everyday practice of guidance counsellors in adult education, while at the same time committing national institutions to evaluating the collected data and planning measures on their basis.

Policy implications

Implications of policy

Under ReNPIO 2013–2020 and the Operational Programme for the Implementation of European Cohesion Policy 2014–2020, priorities for the planning and implementation of various measures for these target groups, included in the GOAL project, have also been formulated at the national level. Realisation of the objectives of ReNPIO 2013–2020 and the Annual Programme of Adult Education is monitored at the national level via a web application, although we do not have sufficient qualitative and quantitative indicators to monitor guidance activities in all adult education organisations in Slovenia.

Implications for policy

The experience of collecting data (quantitative and qualitative) in the GOAL project provides a good starting point for an expansion of the national application for the monitoring of guidance in adult education. As well as the monitoring guidelines in ReNPIO 2013-2020, we need to follow European documents and recommendations such as the renewed European Agenda for Adult Learning (2011), the New Skills Agenda for Europe (2016) and Upskilling Pathways: New Opportunities for Adults (2016), which means strengthening the focus on monitoring the effects of guidance in adult education.

It is the project group's recommendation that analysis of the evaluation of guidance should be presented periodically and discussed by the expert councils responsible for education in Slovenia.



"GOAL interview: a client came to discuss a program for validation of employability skills, in which she is going to participate."

"In-house discussions with other counsellors and project managers on an unexpected issue with a student. We tried to solve the issue together. We had to contact another school."


“Presentation for unemployed people about possibilities to get involved into the Goal project and get free of charge orientation and guidance.”

“Orientation and guidance of adult people. 2 clients are consulted: they are unemployed and have plans for learning a new profession in order to find a job.“


“The prison population and educational needs of the detainees are far from homogeneous.”

 “Usually, there are 6 to 8 detainees at a time, each with an individual program. I guide them. The guidance can be focused on basic education, vocational education or specific courses detainees are taking at that time”


"Working with clients gives me energy and brings me joy, because between individual sessions I can see progress, changes, new beliefs, enrolment in education programmes and I can build good relationships with my clients."


"The feeling that I do a lot of good for my clients is priceless."

Czech Republic
Czech Republic

“At the start of every session, counsellors try to gather information about the client, his or her position within the family and wider friendship circles, and his or her health. They also explore the client’s feelings, ideas and motivation.”

“Based on the client’s answers, the counsellor selects ways to proceed in order to meet the client’s needs and goals.”


"All information, agreements made and steps taken during sessions are written down in the registration system"

“Even the names of persons clients have been talking about are registered in order to remember the whole communication line and, more importantly, to avoid them having to say things twice. It creates a sense of trust with our clients.”


from clients, counsellors and stakeholders


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